Privacy Policy

Veloqo IOT Private Limited
Effective Date: [Updated: 03-Novvember-2022] | Last Reviewed: [22-Novvember-2024]

1. Introduction

We at Veloqo IOT Private Limited (“Veloqo,” “we,” “us,” or “our”) prioritize your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our:

• Website (www.veloqo.com)
• Mobile / Web applications (“Apps”)
• Services (collectively, “Services”).

By accessing our Services, you agree to this policy. If you disagree, please discontinue use.

2. Scope

This policy applies to:

• Users (clients, vendors, partners).
• Visitors to our Website/Apps.
• Any entity associated with Veloqo.

Exclusions: Third-party links on our Services have their own policies.

3. Information We Collect

A. Personal Data

We may collect:

• Identifiers: Name, email, phone number, KYC documents.
• Financial Data: Bank details, transaction history.
• Location Data: GPS, IP address (for shipment tracking).
• Device Data: IP, browser type, OS, unique device identifiers.

B. Sensitive Personal Data (with explicit consent)

• Biometric data (if applicable).
• Health-related information (if required for services).

C. Automated Collection

• Cookies: Used for functionality, analytics, and ads (opt-out available).
• Logs: IP, timestamps, pages visited.

4. How We Use Your Data

5. Data Sharing & Disclosure

We may share data with:

• Subprocessors: Payment gateways, cloud providers.
• Legal Authorities: If required by law (e.g., subpoenas).
• Business Transfers: Mergers/acquisitions.

Cross-Border Transfers: Data may be stored/processed in India or other jurisdictions with adequate safeguards.

6. Data Security & Retention

• Security Measures: Encryption, access controls, audits.
• Retention Period: Data is kept only as long as necessary (e.g., legal requirements or service delivery).

7. Your Rights

You may:
✅   Access, correct, or delete your data.
✅   Withdraw consent (e.g., marketing emails).
✅   Portability: Request a copy of your data.
✅   Lodge complaints with regulatory authorities.

How to Exercise Rights: Email ([email protected]) or contact our Grievance Officer:

Mr. Jatin Bhatnagar (Co-Founder & CBO)
Email: [email protected]
Address: Veloqo IOT Private Limited, HT-3, 8/7, Sector-3, Rajender Nagar, Sahibabad Ghaziabad,U.P-201005.

8. Children’s Privacy

Our Services are not for users under 18. We do not knowingly collect children’s data.

9. Policy Updates

We may revise this policy periodically. Changes will be posted on our Website with an updated “Effective Date.”

10. Contact Us

For questions or complaints, email [email protected].